Solis Spa Covers - Owner Protection Program

► 5 YEARS - SPA COVER: Solis Spa Covers warrants against defects in materials and workmanship for a period of FIVE years from the original date of purchase, subject to the terms and conditions following.

► CORE SATURATION PROTECTION: Solis Spa Covers warrants the foam core from saturation damage due to water absorption for a period of FIVE years from the original date of purchase for all covers with 1.5 or 2 lb. density foam having the double vapor barrier option. 1.5 lb. & 2 lb. foam cores with single vapor barrier are warranted for 1 year core saturation protection.

► NON-PRORATED WARRANTY: The protection of this warranty is not reduced over the applicable term.

Warranty Terms & Conditions:

PERFORMANCE

To obtain service in the event of a defect covered by this warranty, notify Solis Spa Covers to request a Return Authorization and instructions on where to present the defective cover or cover component for warranty service. Purchaser to provide a copy of the original bill of sale as proof of purchase, and photos showing any claimed defect prior to consideration for a Return Authorization. Returns not accepted without Return Authorization. The manufacturer will repair or replace at their discretion any defects in materials and workmanship determined to be covered by the warranty without charge for materials or labor. Purchaser responsible for the return of the spa cover or cover parts and the shipping charges to and from the warranty service facility.

EXCLUSIONS

This warranty does not cover damage due to improper use, accidents, wind, normal wear and tear, or any of the following:

• Failure to provide reasonable periodic maintenance.

• Cleaning with harsh chemicals, chlorine or abrasives.

• Damage caused by animals, vermin, mold or mildew.

• Alterations or unauthorized repairs.

• Damage to seams, vinyl, straps or core caused by a cover lifting or storage device.

• Damage or underside delamination due to excessive chemicals, ozone, or improper water balance.

• Breakage or sagging of the foam core, or bent metal reinforcement. Heavy or excessive loads caused by animals, snow, people or other causes are beyond our control and not considered defects in manufacturing.

• Tearing, puncturing or scuffing of the vinyl jacket, vapor barrier or underside.

• Natural fading of vinyl or thread. This is a normal occurrence for all spa covers over time due to exposure to the elements and spa chemicals. Use of silicone oil or alcohol based vinyl treatments will void warranty.

• Torn handles. Handles are for the sole purpose of opening and closing spa covers in-place only. Handles are not intended to carry or remove a cover. • Torn tie-down straps or torn steam stoppers. Tie downs must be kept secured and free of slack when cover is not in use. Tie downs and steam stoppers may tear or break if used to lift or carry the cover.

• Torn seams at skirt or underside. Lifting or carrying of the cover by the skirt can cause ripping.

• Water intrusion into the core liner or water absorption of the foam core if any holes, tears, punctures or breaches to the vapor barrier or vinyl jacket are present. (We can advise on how to easily make simple repairs to the vapor barrier, which may preclude the expense of returning the foam core for warranty service, should that ever be necessary).

• Melted or damaged vinyl, foam core, or other cover materials caused by placing glass or other objects on cover which magnify the heating effects of sunlight.

• Events of nature, wind or storm damage, or acts of God.

Commercial applications, over-sized covers (covers that exceed 96" x 96"), and covers manufactured w/custom cut-outs and/or recesses are excluded.

LIMITATIONS

Solis Spa Covers extends this limited spa cover warranty solely to the original purchaser of the cover, installed for residential, noncommercial use only. Warranty is non-transferable and in effect only at the original installation site within the contiguous USA. This Limited Warranty supersedes all other warranties, express or implied, in fact or at law, implied warranties of merchantability, or fitness for a particular purpose. Warranty service must be performed by the manufacturer or its designated representative.

DISCLAIMERS

The manufacturer, Solis Spa Covers, and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this Limited Warranty, including, without limitation, loss of use of the spa or spa cover, and cost for removal or re-installation of defective product, even if the manufacturer has been advised of the possibility of such damage. The liability of the manufacturer under this Limited Warranty, if any, shall not-exceed the original amount paid for the defective product. Coverage under this Limited Warranty shall commence on the purchase date and the duration coverage shall not extend for any reason beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the manufacturer or its designated representatives. All disputes are subject to arbitration in the state of Florida and subject to said laws.

LEGAL RIGHTS

This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state.